Step 1:
Open the Paytm app
on your mobile phone
Step 2:
Now search for ‘
Manage Fastag
‘ in the search bar and select the option
Step 3:
Go ahead and tap ‘
Help
‘ from the top right corner
Step 4:
Now select the ‘
Chat with us
‘ option present at the bottom
Step 5:
You’ll be presented with various options to choose from.
Select the ‘Queries related to updating FASTag profile’ option
Step 6:
Now select ‘
I want to close my FASTag
‘
Step 7:
Tap on the vehicle registration number
for which you wish to discontinue FASTag
Step 8:
Hit ‘
Yes
‘ on the next step
Step 9:
Again,
select the vehicle registration number
for which you wish to deactivate FASTag
Step 10:
Now select a reason for closing the FASTag.
Select the last option
and hit ‘
Proceed
‘
Step 11:
On the next screen,
tap ‘Close FASTag’
Step 12:
Lastly, it’ll prompt you to
peel off the FASTag from your vehicle
and upload its image once it’s destroyed
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